Effective Date: 1st May 2025
Table of Contents
What information we collect
We may collect the following personal information:
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Contact details: name, phone number, email address, physical address
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Vehicle information: make, model, year, condition
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Booking details: service requests, appointment time, location
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Payment information (processed securely via third-party services; we do not store card details)
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Digital interaction data: IP address, browser type, website usage patterns (via cookies or analytics tools)
How We Use Your Information
We use your information to:
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Schedule and confirm bookings
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Provide car detailing and related services
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Communicate with you about appointments, quotes, and updates
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Improve our services and customer experience
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Send marketing communications (only if you opt in)
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Comply with legal obligations
How We Share Your Information
We do not sell, rent, or trade your personal data. We may share information with trusted third-party providers to help operate our business, such as:
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Payment processors (e.g., Stripe, Square)
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Scheduling platforms
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Email and SMS service providers
These third parties are required to maintain the confidentiality and security of your information.
Data Security
We take reasonable steps to protect your personal data from misuse, loss, and unauthorized access. This includes secure systems, staff training, and limiting data access.
Cookies & Tracking Technologies
We may use cookies or similar tracking technologies on our website to analyze performance, improve functionality, and understand how visitors use our site. You can adjust your browser settings to manage cookie preferences.
Your Rights
You have the right to:
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Access, correct, or delete your personal information
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Opt out of marketing communications at any time
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Request a copy of the data we hold about you
To make a request, contact us using the information below.
Contact Us
If you have any questions about this Privacy Policy or wish to update your information, please contact us at:
📧 Email: bookings@glitzdetailing.sydney
📞 Phone: 0458 99 22 90